April 2008


I have randomly selected 5 of you below to be tagged and I hope that you will similarly publish this post in your blog. You have to tag 5 other bloggers and just keep adding on to the list. (Do not replace, just keep on adding! Yes let’s hope a long list!) It’s real easy! Tag others and see your Technorati Authority increase exponentially! And what are the benefits of Viral Linking:
# One of the fastest ways to see your Technorati Authority explode
# Increase your Google PageRank fast
# Attract large volume of new traffic to your site.
# Build your community
# Make new friends!

And these are the people who already took part on this tag:
*Blognation, Pinoytek, Reyna, Bluep, Kotsengkuba, Buraot, Iris, Banco De Reyna ,Mitch, Melai, Malen, Beng, Sasha, Ruthie

I am tagging my friends as well, Sherliez, Ruthie, Daiji, Aila, and Ella
.

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I started working as a technical support representative wherein I am one of the agents who are taking in calls and are providing a world class technical support for customers calling in for problems with their networking devices. Of course, the sooner you resolve the request, the better. I found out later on that its not always the fact. It would really depend on the complexity of the problem and the manner the problem is delivered.

Not all of us are very good at describing the problem, sometimes, I feel as if I am not explaining it right either. Good thing some technicians are good at analyzing what the problems are. It is also better if they would be able to suggest something or actually resolve the problem.

I have heard of a new support center called Supportrix. They are actually a group of technical support engineers who cater to different technical support concerns. They do have a website of the supported device and as far as I could tell, the fees that they have are minimal and competitive compared to other technical support. I have personally tried it (I got a free incident call) and was satisfied with the result. I got my device working and they even suggested a few things that i could do to maximize the benefits of my laptop ( I am particularly trained with one brand only when I was working as a tech support before, so my knowledge is quite limited when it comes to other brands).

Maybe you guys could try it, check out their website and know more about them.

I missed my page!

It has been a while since my last post. I kind of missed writing and my page. Just an update, i wasn’t able to finish completing my page yet, and i am kind of frustrated already. I also lost my connection, I have no internet since Friday, making it 3 days today. A bummer. Good thing that internet is still available in the office.